email template

Payment Follow-up Email Templates

Three ready-to-send reminders — polite to firm — that get invoices paid without burning the relationship.

Most late invoices just need a nudge. These three escalating reminders do it professionally. Lulaworks shows you exactly which invoices are outstanding and by how long, so you know when to send which.

1 · Friendly reminder (due date)

Hi {name},

Just a friendly reminder that invoice {number} for {amount} is due today. If it's already in progress, thank you — please ignore this note.

Banking details are on the invoice; happy to resend if useful.

Kind regards,
{you}

2 · Follow-up (7 days overdue)

Hi {name},

Invoice {number} for {amount} was due on {due_date} and is now 7 days overdue. Could you let me know when we can expect payment, or if anything is holding it up?

Thank you,
{you}

3 · Firm request (30 days overdue)

Hi {name},

Invoice {number} for {amount} is now 30 days overdue. Please arrange payment by {new_date}. If there is a dispute or a problem, I'd like to resolve it — please call me on {phone}.

Regards,
{you}

Replace the {placeholders} with your details before sending.